Logitech MX Revolution most expensive, not best
I wanted an MX Revolution for xmas, and I got it. A fine piece of machinery with the new evolution of the scroll wheel and buttons everywhere. Plus it looks good. Then the problems start.
Once I started using it, I was unaccustomed to it. Despite having used Logitech mice for possibly ten years, most recently an MX 1000 with the same laser engine as the MX, the MX Revolution just didn't feel right. Moving the cursor around, I didn't feel it responded the way I wanted it too, but I figured I would learn.
As weeks passed and I still didn't feel comfortable with the mouse, I tried switching cables, USB ports, drivers and even operating systems and computers and trying again. I tried using different surfaces like paper, leather, wood, cloth and various rubbery mouse pads. This is about when I discovered a way to test the nature of the problem.
If you move your mouse from side to side only, while keeping your arm mostly still, you expect the cursor to move side to side only. If you do this in a drawing program, you expect to have a very thick, very dark line drawn in the horizontal. Like this:
The above image is taken from windows XP Paint using my wired MX510 mouse. I could repeat the same experiment with the wireless MX1000 and get the same result. The small loop in the upper left is all my fault, I moved my hand too much. When I try the same thing with my - second - MX Revolution, I get this:
A definite downward tendecy and an occasional left or right outrider, resulting in sometimes severe anomalous cursor behavior. I mentioned that this is my second MX Revolution, because I already had it replaced once and now the second one gives me the same result.
I am in contact with Logitech Europe and I have asked them to forward the issue to headquarters. They asked if they could replace my mouse again, to which I asked them if they had any mouse better than the MX Revolution. They said no. So because they cannot replace my mouse with something better, and since the same mouse has already come back with the same problem once before, I would like the issue to be permanently resolved, rather than replaced in all eternity.
If you just googled in looking for "Logitech MX Revolution problems" or "cursor erratic behavior", please let me know of your experiences. Let's share and grow, shall we?
/ Per
Once I started using it, I was unaccustomed to it. Despite having used Logitech mice for possibly ten years, most recently an MX 1000 with the same laser engine as the MX, the MX Revolution just didn't feel right. Moving the cursor around, I didn't feel it responded the way I wanted it too, but I figured I would learn.
As weeks passed and I still didn't feel comfortable with the mouse, I tried switching cables, USB ports, drivers and even operating systems and computers and trying again. I tried using different surfaces like paper, leather, wood, cloth and various rubbery mouse pads. This is about when I discovered a way to test the nature of the problem.
If you move your mouse from side to side only, while keeping your arm mostly still, you expect the cursor to move side to side only. If you do this in a drawing program, you expect to have a very thick, very dark line drawn in the horizontal. Like this:
The above image is taken from windows XP Paint using my wired MX510 mouse. I could repeat the same experiment with the wireless MX1000 and get the same result. The small loop in the upper left is all my fault, I moved my hand too much. When I try the same thing with my - second - MX Revolution, I get this:
A definite downward tendecy and an occasional left or right outrider, resulting in sometimes severe anomalous cursor behavior. I mentioned that this is my second MX Revolution, because I already had it replaced once and now the second one gives me the same result.
I am in contact with Logitech Europe and I have asked them to forward the issue to headquarters. They asked if they could replace my mouse again, to which I asked them if they had any mouse better than the MX Revolution. They said no. So because they cannot replace my mouse with something better, and since the same mouse has already come back with the same problem once before, I would like the issue to be permanently resolved, rather than replaced in all eternity.
If you just googled in looking for "Logitech MX Revolution problems" or "cursor erratic behavior", please let me know of your experiences. Let's share and grow, shall we?
/ Per
posted by Per Edman | 16:09
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